CTECH’s Support IT

CTECH ensures businesses in Calgary, like yours, have the required IT Support they need to meet their business objectives. With the right IT Support, you can do great things.

We know your business faces its own unique challenges; IT issues needn’t be one of them. You can put your complete trust in our highly trained, certified professionals to provide you the best IT Support available anywhere in Calgary.

CTECH’s Support IT Provides:

  • Expert IT advice that allows your business to reach targets and achieve revenue goals.
  • Proven technology solutions delivered using best practices.
  • One team to call 24/7 when you have IT concerns, no matter what time of day it is.
  • Service from the Best IT Support Company in Calgary.

CTECH provides your business 24/7 IT support for one monthly fee so you can easily budget exactly how much your IT Support will cost you.

Our goal is to have every client become a reference for CTECH. Supporting your business and providing excellence in service is the way we’ll accomplish this.

Call us today at (403) 457-1478 or toll-free at (877) 455-1478 for more information about how CTECH can support your IT needs.

Success With Business in Calgary

“Carl and CTECH are amazing!  They’re always one step ahead of what we need so we’re never caught short!  Plus, other IT providers say they provide 24x7 support but they don’t.  CTECH does! They stand behind their word. Carl and CTECH are .. -Dr. Travis Cox – Acadia Wellness Centre- “They’re certainly responsive. If I call, I get an answer and hear from them right away. In terms of working with CTECH, they’re great to work with! They understand our company size and what we need, and our requirements as a growing compan.. -Jason Gillespe, Vice President, Ghostpine- “I have relied on Carl many times in the past to support our customers, and he has always come through for us! He is dependable, knows IT at all levels, and is able to build solutions that are solid and reliable. I do not hesitate to recomm.. -Mike Tanyi Partner – SEBO Systems Inc.- “Carl is one of those amazing "go to" guys that's has endless energy and drive. He's a terrific listener and can explain things in layman's terms so even the most non technical people can understand the problems he is addressing. The passio.. -Ashley Dunfield – Founder / CEO at PetroFeed-

Dedicated IT Services & Support

You want help and you need it NOW! You can’t work, you have other things to worry about, and the system is not working. How long do you feel you should wait? At CTECH, we say less than 90 seconds. We understand that you just need something that works. And when it doesn’t work, it needs to be fixed immediately.

When you call do you want to speak to a dispatch or a receptionist?

NOT A CHANCE! At CTECH you WILL be connected directly to a certified support tech that will work with you to help with whatever you need fixing.

Continuous Monitoring Of Your Network

Know that your business is protected and being monitored 24 hours a day, 7 days a week by CTECH. You, our client, are relying on the technology that we support to run your business. CTECH takes monitoring to an entirely different level. We proactively monitor and resolve issues; we automatically perform preventative maintenance on your desktops. At the end of the day, you get to work on a network that is stable, optimized and monitored by professionals.
Here are just some of the things that the CTECH monitor does:

  • 24 Hours a day, 7 days a week, we will monitor all the major components of your system such as servers, desktops (PC, Mac, Unix), printers, and firewalls.
  • Our systems have programed intelligence to spot potential problem areas.
  • Our alerts go to our 24 hour CTECH help desk where they resolve any potential issues.
  • Automatic tune-ups ensure that you continue to get the maximum performance from your desktop.
  • Automatic Monthly Updates keep your servers and PCs up to date with the monthly Microsoft security and application patches.
  • Ad hoc Reports: Have access to dozens of accurate reports of your system: asset/inventory, software/hardware, product keys, management overview, system growth, etc.

Want to know that someone is always watching out for your business?
Would you like to know more about our advanced monitoring system?
We would always like to chat.

Predictable IT Expenses

Want to keep your business IT costs down and predictable? CTECH provides your business everything you require for IT support with a set monthly fee. Gone are the days when you are charged an hour for something that took a tech 10 minutes to do. You get IT support without having to decide if you can live with the problem vs. the cost of paying for a support call. You can now easily budget exactly how much IT support will be for your business.

  • Turn your random capital costs into manageable operational costs
  • Be able to budget and plan more efficiently
  • Never have to scrutinize your IT bill and have questions about hours
  • Know exactly what you are getting for the price you are paying
  • Many more advantages

Stop the endless bleeding of your precious revenues. CTECH has fully managed IT service plans designed to fit your Calgary business budget. Call today to learn more.