Standard 24-Hour IT Support

When your business shuts down for the day, does it really stop working?  Does anyone ever work late, holidays, weekends, etc.?  This is why CTECH comes standard with at 24 hour IT support service.  We NEVER want you to be without support when YOU need it.

Why choose the CTECH Calgary Help Desk?

• Dedicated phone number for all of your staff to use
• All calls answered by a certified support tech
• Support Windows Servers, Windows and Mac Desktops, Smart Phones, PDAs, Printers
• Answer “How To” questions for the Office suite and Windows/Mac operating systems
• Support for custom or vertical applications
• Resolve network/Internet connectivity issues
• Share the same screen with your staff to resolve issues
• Basic Server administration and Firewall Troubleshooting
• Advanced escalation procedures if help desk cannot resolve your issue

If at any time the help desk cannot resolve an issue to your satisfaction, a support tech will come to your business at no extra charge.

Call today to see how CTECH’s IT team can help you with your IT support needs.  Calgary businesses trust us; you can, too.